Privacy Policy

Effective Date: 15 Mar 2026

This Privacy Policy explains how Riloat S.R.L. collects, uses, shares, and protects personal information when you visit our website, contact us, or purchase and use our game development assets through third-party marketplaces such as Unity Asset Store (collectively, Services).

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and revise the effective date.

The personal information we process depends on how you interact with us.

(a) Information you provide directly

• Name, email address, and other details you share when contacting support or requesting information.
• Any files, messages, or technical details you provide when reporting issues with our assets.

(b) Information from transactions and marketplaces

• When you purchase our assets via Unity Asset Store, this platform processes payment data and may share limited order information with us for support, accounting, fraud prevention, and publisher operations.
• We do not receive full payment card details from Unity Asset Store.

(c) Information collected automatically on our website

• IP address, browser type, device information, language, referral pages, and approximate location derived from IP.
• Website diagnostics and usage information used for security, reliability, and service improvement.

(d) Information from service providers

We may receive information from providers that help us operate hosting, communications, analytics, and support tooling.

We do not intentionally collect special categories of personal data unless you voluntarily provide them to us.

We use personal information to operate our business as an asset publisher and support website visitors and customers.

1. Provide and improve assets and services. Publish assets, maintain documentation, release updates, and improve quality.
2. Support and communications. Respond to requests, troubleshoot issues, and send service-related notices.
3. Website operations and security. Monitor uptime, prevent abuse, and protect infrastructure.
4. Analytics and performance. Analyze aggregated usage patterns to improve our website and product experience.
5. Legal and compliance. Meet legal, accounting, tax, and fraud-prevention obligations.

We do not sell your personal information. We share information only where necessary and lawful.

• Service providers. Hosting, analytics, communication, support, and security providers that process data on our behalf.
• Marketplace platforms. Unity Asset Store processes purchases and may independently process data under its own policies.
• Professional advisors. Legal, accounting, and audit advisors where needed.
• Authorities and legal recipients. Where required by law or necessary to protect rights, safety, and security.

If our business is involved in a merger, acquisition, reorganization, or asset sale, information may be transferred as part of that transaction, subject to applicable law.

Our website may use cookies and similar technologies for core functionality, security, analytics, and performance improvements.

You can manage or disable cookies in your browser settings. If you disable some cookies, parts of the website may not work as intended.

Asset purchases are processed by third-party platforms such as Unity Asset Store. This platform acts as an independent provider and processes personal information under its own privacy policies and terms.

For billing, refunds, and purchase-account questions, please also refer to the support channels of the marketplace where you made the purchase.

Our services are intended for developers and creators. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child provided personal information to us, contact us and we will take appropriate action.

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, and request portability of your personal data, subject to applicable law.

To submit a privacy request, contact us at support@riloat.com. We may ask for information to verify your identity before completing your request.

Where required, we rely on one or more of the following legal bases:

• Contract: to provide requested services and customer support.
• Legitimate interests: to operate, secure, and improve our services.
• Consent: where consent is required, such as for certain non-essential cookies.
• Legal obligation: where processing is necessary to comply with law.

Your personal information may be processed in countries outside your country of residence. Where required, we use appropriate safeguards for international transfers.

We keep personal information only as long as needed for the purposes described in this policy, including support, security, legal, and accounting requirements.

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is fully secure.

We may revise this Privacy Policy periodically. The current version is available at https://www.riloat.com/privacy.

• Name of controller: Riloat S.R.L.
• Address: Alba-Iulia 8/1 ap. 2A, Chisinau, Moldova
• support@riloat.com